top of page

Our Policies

Our Service Guarantee


We make every attempt to ensure that you are satisfied with your experience at GALAXY NAILS & SPA. In the event that you are not completely satisfied, please let us know at the time of your service or within 48 hours after your service has been performed. 


Refunds


All services are NON-REFUNDABLE, but we will be more than happy to schedule a corrective service free of charge. The service must be a mistake from the service provider... not something you might have changed your mind (after the service has been performed). In case of a disagreement, a redo must be validated by management. You have 48 hours to contact the Salon to receive a complimentary service to adjust any dissatisfaction. Corrective services will not be allowed 5 days past initial service date.


It is important you contact the Salon as soon as you are unhappy so we can schedule you As Soon As Possible for a corrective service. 

 ​

Right to Refuse Service

​

GALAXY NAILS & SPA reserves the right to refuse service to anyone demonstrating inappropriate behavior to any member of our staff.


Late


Please be courteous to your Artist and other clients. If you are more than 15 minutes late for your appointment, we may have to reschedule your appointment.

​

Children

​

Galaxy Nails & Spa is a Family-Friendly Salon, However, all children under the age of 13 must be always accompanied by an adult. If a Child under the age of 18 is receiving a service, parents are fully responsible for the total cost of the service. Galaxy Nails & Spa will not ask for parent's permission in order to begin the service. 


Methods of payment


Galaxy Nails & Spa accepts any type of Visa, Master Card, and Cash. We DO NOT accept Personal Check, Discover, and American Express.


Reservations


You may request a reservation by calling the salon OR via our website.


Gift Certificate Policy

​

  • Gift certificates are valid for up to one year from the date of purchase and must be presented at time of service.

  • Copies of gift certificates are not acceptable.

  • Please call Galaxy Nails & Spa concerning lost gift certificates.

  • All gift certificates are non-refundable.

  • Gift certificates are not redeemable for cash.

  • Gift certificates are valid at Galaxy Nails & Spa only for all services available.

  • Any Gift certificates issued from any individuals other than Galaxy Nails & Spa’s employee are not accepted


Privacy


Information collected from this site is only used if we need to contact you for further information regarding your appointment.

We greatly appreciate your cooperation in providing us with your contact information.

bottom of page